Free Inspection
A no-cost initial assessment of water, fire, mold, or storm damage — paired with a detailed remediation plan you can use directly with your insurance carrier.
How Our Free Inspection Service Works
Before a single dollar is spent or a single piece of equipment moves on-site, our IICRC-certified inspector will scope the damage, document it photographically, identify hidden moisture or contamination, and hand you a written remediation plan and Xactimate-compatible estimate. The inspection is free, the report is yours to keep, and there's no obligation to use Respond for the work.
- On-site assessment within 2 to 4 hours of your call
- Moisture mapping, thermal imaging, and photographic documentation
- Hidden-damage identification (behind walls, under flooring, in HVAC)
- Written remediation plan and itemized scope you can keep
- Insurer-ready Xactimate-compatible estimate
- Zero cost, zero obligation
What Your Free Inspection Covers
This is a working damage assessment performed by an IICRC Certified inspector — not a sales visit. Every element below is included at no cost.
Visual Damage Assessment
A room-by-room walkthrough of every affected area — structure, finishes, contents, and systems — with damage categorized by type and severity.
Moisture Mapping
Calibrated moisture meters trace how far water has traveled behind walls, under flooring, and into framing — the damage you cannot see from the surface.
Thermal Imaging
Infrared cameras reveal temperature anomalies that flag hidden moisture, missing insulation, and wet cavities without opening a single wall.
Photo Documentation
Time-stamped photographs of every affected area, captured to the standard insurance carriers expect for claim files.
Insurer-Ready Findings
Findings are compiled in an Xactimate-compatible format your adjuster can work from directly — no re-translation, no gaps.
Written Remediation Plan
A clear, itemized plan for what needs to happen, in what order, and why. It is yours to keep whether or not you hire us.
Choose the Free Inspection You Need
Every division of Respond Property Solutions offers a no-cost assessment tailored to its damage type.
Free Water Damage Inspection
Moisture mapping and thermal imaging to find every wet material — including IICRC S500 water category and class assessment — before drying is scoped.
Water Damage RecoveryFree Fire Damage Inspection
Residue identification, corrosion risk assessment, and structural review after a fire — the foundation of an accurate IICRC S700-aligned cleanup scope.
Fire & Smoke RecoveryFree Mold Inspection
Visual assessment and moisture-source tracing for suspected mold growth, aligned with IICRC S520 remediation standards.
Mold Inspection & TestingFree Leak Detection Assessment
Non-invasive tracing of suspected plumbing leaks — slab, wall, and fixture — before they become a structural drying project.
Plumbing & Leak DetectionFree Biohazard Site Evaluation
A discreet evaluation of trauma, sewage, or contamination scenes by OSHA-trained personnel, scoped to IICRC S540 and OSHA Bloodborne Pathogens Standard (29 CFR 1910.1030) requirements.
Biohazard ServicesCommercial Property Assessments
Loss assessments for offices, retail, hospitality, and industrial facilities — with documentation formatted for commercial carriers and property managers.
Commercial RecoveryWhat Happens After Your Inspection
The inspection ends with clarity, not pressure. Here is exactly how it plays out.
Schedule Your Visit
Call 866.867.3123 or request service online. Dispatch runs 24/7/365, and emergency inspections are typically on-site within 2 to 4 hours.
On-Site Inspection
Your inspector performs the visual assessment, moisture mapping, thermal imaging, and photo documentation across every affected area.
Findings Review
Before leaving, the inspector walks you through what was found — plainly, including what does not need work.
Your Written Report
You receive the remediation plan, photos, and Xactimate-compatible findings. If you file a claim, the file is already insurer-ready.
Your Decision
Hire us and work can begin immediately. Choose another path and the report is still yours — no follow-up pressure, no invoice.
Why We Inspect for Free
An accurate scope is the foundation of every successful restoration and every clean insurance claim. Inspecting at no cost lets us build that foundation before you commit to anything — and it means your decisions are based on documented findings, not fear. Many owners also use the inspection to satisfy their policy's duty to document and mitigate damage promptly.
- No invoice, no deposit, no commitment at any point
- IICRC Certified inspectors from one of five regional branches
- Serving all seven counties across Southern California and Western Arizona
- Report and photos are yours regardless of what you decide
An Inspection That Strengthens Your Claim
If your loss becomes a claim, the free inspection is your head start: time-stamped photos, moisture readings, and an Xactimate-compatible scope your adjuster can review directly. From there we can coordinate walkthroughs, handle supplements, and bill your carrier directly where available.
- Insurer-ready documentation from the first visit
- Xactimate-compatible findings and scopes
- Adjuster coordination and direct billing where available
Free Inspection Questions
It is genuinely free, and there is no catch. The inspection is how we scope losses accurately before any work begins, and an informed property owner makes better decisions — whether or not they hire us. You pay nothing, and the written findings are yours to keep.
No. Zero cost means zero obligation. You keep the report and photos either way, and you can use them with your insurance carrier or with any contractor you choose.
No — and in many cases it is smarter to inspect first. The findings tell you what the damage actually involves, so you can decide whether a claim makes sense. If you do file, you start with insurer-ready documentation instead of a guess.
Very little. If it is safe, stop the water source and avoid discarding damaged items — they are evidence for your claim. Do not start demolition or aggressive cleaning; disturbing materials before documentation can complicate both the scope and the claim.
Thermal imaging cameras to reveal temperature anomalies that suggest hidden moisture, moisture meters to map wet materials behind finished surfaces, and photographic documentation of every affected area. Findings are compiled into a written remediation plan with an Xactimate-compatible scope.
Yes. Commercial property assessments cover offices, retail, hospitality, and industrial facilities across our seven-county service area, including documentation formatted for commercial carriers and property management reporting.
Our dispatch runs 24/7/365 and an inspector is typically on-site within 2 to 4 hours for active emergencies. Non-urgent inspections are scheduled at a time that works for you, often same-day.
Pair Your Inspection With
Water Damage Recovery
Extraction, structural drying, and burst-pipe response under IICRC S500.
Learn More
Book a Free Inspection — Same Day, Often Same Hour.
We respond 24/7/365 and arrive on-site within 2 to 4 hours.